LG, still on Thursday this week, November 24, began to send an e-mail in response to complaints from certain users about their smartphone made in partnership with Google, Nexus, 5X, offering a solution curious to the fans in question.
according To reports made by some owners of the device, using the popular forum Reddit to comment on the matter, the giant from South Korea is back who are suffering with a fault recurring in the instrument of the elite.
this is a problem related to the startup of the operating system installed on the LG Nexus 5X. As reported on 21 September this year, certain units simply rebound several times after the win the new version of Google.
The reboot started after the copies receive the update Android Nougat, but the defect does not have a connection with the virtual environment, but with the internal parts. In this way, the company decided to refund to the clients.
We are very sorry to hear that you got past the problem with your LGH790 and we appreciate the opportunity given to us to provide the repair under warranty. We receive your device at our repair unit, but by the time the piece to repair it to full mode is not available in the stock and no longer available. To rectify the fault, we would like to offer a refund of the total amount of your phone. This amount is determined by your proof of sale. Your refund may take approximately 4 weeks to be sent on account of the holiday. – Said the LG in the e-mail.
In the last promotion, each LG Nexus 5X was being sold $ 349, or about R$ 1.185, using the current exchange rate of the dollar as the basis of conversion, excluding the taxes brazilians, therefore the refund offered would be similar to this value.
Unfortunately, the money takes up to 42 days to reach on account of Thanksgiving Day, which happened on Thursday in the U.S., preventing the former owners of the device will take advantage of the offers from Black Friday, still Friday.
Remember that users lose when returning the LG Nexus 5X:
- Screen IPS LCD display of 5.2 inches
- Full HD Resolution (1920 x 1080 pixels)
- 2 GB RAM
- 16 GB or 32 GB of memory for the internal storage, without expansion via microSD card
- Chipset Qualcomm Snapdragon 808
- Processor six cores running at up to 2.0 GHz
- Adreno 418 for the graphics
- main Camera 12.3 megapixels
- front Camera 5-megapixel
- Battery of 2,700 mAh,
- USB Port Type-C
- Android Marshmallow 6.0 as operating system
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Sadly for us, LG and Google never brought the Nexus 5 for Brazil, although some copies are in the country tupiniquim by the middle of the import. You would accept the refund without problems? Let us know using the comments.
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