Monday, November 28, 2016

LG returns money to users of the Nexus 5X after problem … – Tech&Net

Recently, some users of the Nexus 5X reported constant reboots after taking the update to Android Nougat. The problem that initially appeared to be software and easy-to-resolution, proved to be, in fact, a hardware problem.

Various users have posted on the social network Reddit that the problem of the bootloop started after update your Nexus 5 to the new version of Android. Even formatting the device did not work properly, causing him to be taken to an authorized LG.

according To a representative of LG in conversation with a user, the company can not repair the Nexus 5X because a part needed to perform the repair is out of print and is no longer manufactured. "To address this issue, we’d like to offer you a refund for the total price of your device", completed.

According to LG, the problem affects only a small portion of users. And, to receive the refund, these will need to provide the purchase invoice and wait for about four weeks due to end of year festivities.

Via Gizmodo

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