In the USA, Google Nexus 5 passes to replace damaged without cost … – Tudocelular.com

Even with warranty, extended or not, the vast majority (if not all) manufacturers do not cover defects that were caused by the users, such as “ drownings spontaneous ” or cracked screens , which is the most common case among all the others. This has become a major nuisance for some time now, why is that a good portion of the devices that have big screen are not always as strong, which ends up frustrating consumers.

Google seems that is changing slightly and this policy, at least in the USA , is bringing good news to local users. Who discovered it was a user called Nexus 5 Joshua D. , which after a problem with the screen of your smartphone (even without much hope) decided to call the attention of Google Play, and his surprise, the representative who attended said the new policy is working exchanges starting this week -. 03/09 from the day, to be precise

 

Important notice !! Google has started a new policy changes for users of Nexus 5 today (03). They offer a free replacement in exchange for your Nexus 5 damaged, and no matter if you’ve broken your screen ie by water damage. I gritted my screen today and called the attention of Google Play, the representative told me I was lucky and they began the new policy on the same day. They will send me a new replacement device by mail and I’ll send the damaged device back to them.

 

The company has not officially ruled on the case and even if this new policy will lead to other countries, however, we already know that she is doing something to replace damaged equipment. Come stay at the crowd that this is also released in our country.

A very peculiar (and similar) case happened here in Brazil, where a user of a Lumia 920 saw its smartphone caught fire while carrying. As it was a problem of the smartphone, the user decided to get in touch with Nokia support to ask for a possible exchange, however, was surprised with the news that your smartphone was out of warranty and the company would not cover the damage caused , forcing him to continue with the damaged device.