The Nexus 6P is one of the members of the last generation of smartphones Nexus that Google gave us. Accompanied by the Nexus 5X, this equipment developed in partnership with Huawei shows us the best that we can find in the two companies, on one hand the quality of construction and on the other the reliability of your software.
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that was one of the best smartphones of 2015 is now starting to receive some reports that leave their holders slightly worried, and with good reason. This is because come reports that some Nexus 6P are switched off abruptly so that the batteries in question reach values that oscillate between 10% and 60%.
Yes, this is in fact a range quite comprehensive, but it portrays the reality of those who have been affected by the problem, with users seeing their Nexus 6P off at 60% battery. We are talking about a problem in which the affected equipment, so that they reach values situated within the range already described, if you shut down without any notice to the holders.
This problem started to be reported after the users have been harmed have updated your Nexus 6P for Android 7.0 Nougat, leaving no sign that the problem may have been caused by the new version of Android. Even so, some users have already done to dowgrade to Android 6.0 Marshmallow, however, the problem still persists, although when achieved percentages of autonomy remaining more reduced.
If the problem can not be solved with simple backtracking in the software of the Nexus 6P, some injured parties have also for the replacement of their batteries. In these cases, these closures abrupt decreased a lot, but have not disappeared. This does point to a hardware problem that will be worsened by the software, in this case the Android 7.0 Nougat.
Now, in the case of a hardware problem, there is recourse to their warranty. However, those who have tried to appeal to its guarantee along with Huawei, saw its application rejected, with the company claiming that there is no problem with the smartphone or with the battery, but with the changes that Google applied in your software. On the part of Google, the problem has already been recognized, but with a low priority level, as soon it’s unknown when it may be released for a resolution to the problem.
This type of problems is always tricky, in particular today in that we rely on our smartphone a large part of our tasks. Imagine yourself on a trip, with the GPS, and suddenly your smartphone turns off, leaving you completely disoriented. If you have been hit by this recent issue, leave us your testimony in the comments box below.
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